As the COVID-19 (coronavirus) outbreak is evolving daily, the health and safety of our employees and clients is our top priority. To support our employees, clients and local communities—and do our part to help delay the spread of COVID-19—we’re taking the following steps with immediate effect:
- We will be closing our offices temporarily and our teams will work from home. We have all the necessary systems in place for remote working and, as we use online systems with our clients, we are ideally placed to ensure your services are delivered seamlessly and service carries on as usual.
- We’ve also decided to pause all non-essential travel and will not have face to face meetings with clients or suppliers. If you are already scheduled to meet with one of the team over the next 14 days they will be in contact to arrange a call or to reschedule.
Should any of the team become unwell, they will be able to take time off to rest and recover and resume some duties from home as and when they are able.
If you need to speak with us please call the office as usual or email your Client Manager to arrange this.
If you need to drop records off to us then please contact your Client Manager or email firstname.lastname@example.org and we can provide alternative options for getting information to us.
If COVID-19 is concerning you and affecting business revenue please do contact us to discuss this. We know that businesses may struggle in this climate and we can provide guidance on cashflow and funding options.
We are confident that these precautions will not impact your service experience. We will continue to monitor COVID-19 around the world and will aim to follow the World Health Organisation’s recommendations. We will revisit our position in the coming weeks and update you as we learn more.