This week we bring you our first guest blog from one of our wonderful clients, Jim Grimmer of P3 Business Care C.I.C…
Do you have mental health and wellbeing policies in place for your team?
Do you have a free helpline available for your team members to call for support with stress?
Most businesses will answer yes to these questions but have you considered whether or not you really are supporting and promoting wellbeing in your workplace?
Most people won’t read a policy or call a helpline, as they do not want to deal with a stranger. What people want is to talk!
It can be hard for managers and senior management teams to approach this topic with team members but the Health and Safety Executive’s ‘Talking Toolkit’ provides useful information for businesses. At P3 Business Care we use this to drive conversations with our clients’ employees using the six useful questions outlined in the toolkit. These questions will help you create a picture of the potential causes of stress in your organisation. Questions can be completed by individuals or in teams. If you are not talking to your team I recommend you start now and start with these questions:
The six conversations
Conversation One: Demands
Are the requests placed upon staff commensurate with the hours they are working? Are their skills and experience at the required level to achieve the expected performance? Do they have any concerns about their working environment?
Conversation Two: Control
Are they consulted over the way work is organised and delegated e.g. via regular reviews? Do staff have an opportunity for input particularly around new pieces of work? Are they encouraged and allowed to use their initiative?
Conversation Three: Support
Do your staff receive encouragement and support from colleagues and managers? Are there systems and processes in place to allow this to happen? Do employees know what is available and how to access it? Do they receive regular feedback?
Conversation Four: Relationships
Do you ensure that employees are not subjected to unacceptable behaviours such as bullying or harassment in the workplace? Does the organisation promote positive behaviours at work? Do you have agreed policies and procedures to prevent or resolve unacceptable behaviour? Do you have systems in place to enable and encourage employees to report unacceptable behaviour?
Conversation Five: Role
Do employees understand their role and responsibilities within the organisation? Do you provide relevant information to bring clarity as to their role and responsibilities? Are the requirements placed on them by the organisation clear and unambiguous?
Conversation Six: Change
Does the organisation engage with employees frequently when undergoing change? Are they provided with timely information enabling them to understand the reasons for the proposed changes? Are employees consulted and provided with opportunities to feedback and influence the changes? Are they aware of the potential impacts of any changes and if necessary given training to support any changes in their job role?
If you aren’t comfortable having these conversations with your team there are plenty of professionals out there who can help. At P3 Business Care we welcome any chance to talk about mental health in the workplace so should you want to find out more do not hesitate to drop us a line.
P3 Business Care C.I.C
About P3 Business Care
P3 is a social enterprise created to bring:
Personal support to employees - we need to get back to face-to-face communication creating a safe environment for employees to have confidential conversations.
Proactive support - we need to move from trying to manage issues from a reactionary perspective to being proactive. Our Business Partners visit the company every week developing trust and relationships with employees so we can proactively identify and address issues BEFORE they become absence issues or staff turnover issues.
Partnership - many times we hear that 'our staff are our most important asset'! Working in partnership with P3 Business Care allows the company to tangibly demonstrate that they genuinely care for their people. This support is for the CEO to receptionist and is also extended to situations impacting the immediate family (partner/parent/child).
Find out more by visiting their website: https://p3businesscare.com/